Refund Policy
Advantage Horsemanship LLC · 30-Day Money Back Guarantee
At Advantage Horsemanship, we stand behind the quality of our programs. If you are not satisfied with your purchase, we offer a 30-day money back guarantee on eligible products.
Eligible Products
The following products are eligible for a refund within 30 days of purchase:
- Rider’s Way App subscription (first 30 days)
- Confidence Accelerator Class (within 7 days of purchase, before the first live session)
- Online programs and digital guides (within 7 days of purchase)
Non-Refundable Products
The following are not eligible for refunds:
- Masterclass tickets (see cancellation policy below)
- Private coaching sessions that have already occurred
- Products purchased more than 30 days ago
- Confidence Accelerator Class after the first live session has occurred
Rider’s Way App
The Rider’s Way App includes a 7-day free trial. You will not be charged during the trial period. If you cancel before the trial ends, you will not be charged. After the trial, subscriptions are billed monthly at $19.99/month.
If you subscribed through the website (Stripe), you can request a refund within 30 days of your first payment by emailing support@advantagehorsemanship.com.
If you subscribed through the Apple App Store or Google Play Store, refunds are handled by Apple or Google respectively. Please contact their support directly to request a refund.
Confidence Accelerator Class
Refund requests for the Confidence Accelerator must be submitted within 7 days of purchase and before the first live session has taken place. Once the first live session occurs, the purchase is non-refundable. Payment plan customers who request a valid refund will have remaining payments cancelled.
Online Programs and Digital Guides
Digital program purchases are eligible for a refund within 7 days of purchase. Because digital content is delivered immediately, refunds after 7 days are not available.
Masterclass Tickets
Masterclass tickets are non-refundable. If you need to cancel, you must notify us at least 14 days before the event to receive a credit toward a future masterclass. Cancellations made less than 14 days before the event are not eligible for credit or refund.
How to Request a Refund
To request a refund, email support@advantagehorsemanship.com with your name, the email address used for the purchase, and the product you would like refunded. We will process eligible refunds within 5–7 business days.
Contact
If you have questions about this refund policy, contact us at support@advantagehorsemanship.com.